FREQUENTLY ASKED QUESTIONS

  • What is the Smart Salem VIP Medical Center?
  • What are the services that Smart Salem VIP Medical Center provides?
  • Where is Smart Salem located?
  • What are your operating hours?
  • What are the necessary documents required in order to apply for each service?
  • What are the fees for each service provided at Smart Salem?
  • What payment methods are accepted at Smart Salem?
  • How will you contact me?
  • How will I receive my medical fitness report?
  • Is there a dress code to enter Smart Salem?
  • How can I get help or what if I have any further inquiries?
What is the Smart Salem VIP Medical Center?

Smart Salem Medical Fitness Center provides medical fitness and occupational screening services using AI and Internet of Things (IoT), allowing us to complete the medical fitness process within 30 minutes whilst eliminating any errors due to limited human interference.

The primary purpose of our center is to provide a unique facility for DHA’s Medical Fitness and Occupational Health Services where customers can get their medical tests done in a paperless and seamless environment. We offer Smart sign-up via our automated kiosks as well as an automated verification system for passports and Emirates ID.

Our Center is in alignment with achieving UAE’s strategic goal to be 100% dependent on AI by 2031. We are fully digital, using a team of robots across various functions, for an exceptional customer experience.

Smart Salem, located in City Walk, was inaugurated by H.H Sheikh Hamdan Bin Mohammed Bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Dubai Executive Council on February 20th, 2020.

Launched in partnership with the General Directorate of Residency and Foreign Affairs, Smart Salem caters to VIPs, investors and holders of the golden residency visa, however all those seeking a VIP experience are welcome.

We guarantee record-breaking turnaround time for results with zero waiting time for all our services.

What are the services that Smart Salem VIP Medical Center provides?

Customers must also abide by dress code observed in all UAE Government offices. Please refer to point 11 to learn more.

Where is Smart Salem located?

Our centres are located in City Walk, Index Tower – DIFC, and TECOM – Dubai Knowledge Park . All our locations have on site complimentary valet parking.

What are your operating hours?

RAMADAN OPERATING HOURS

SUNDAY (City Walk Only)
07:00 AM TO 12:30 PM

MONDAY TO THURSDAY
07:00 AM TO 04:00 PM

FRIDAY
07:00 AM TO 12:00 PM

** Kindly note that the centers will stop receiving new clients half hour prior to the scheduled closing time.

What are the necessary documents required in order to apply for each service?

An original Passport and/or Emirates ID

What are the fees for each service provided at Smart Salem?

VIP Medical Fitness Screening for Residency Visa

  • 700 AED for medical fitness test
  • 50 AED for service fees

Total including VAT is 750 AED. Occupational Health Screening*

DHA License Services 770 AED
Health Care Workers 770 AED

*A service fee of 50 AED will be added to each category type of Occupational Health Screening

Influenza (Flu) Vaccination

  • 50 AED per vaccine
  • Free vaccines for Emirati nationals, UAE residents who are 65 and above, children below the age of 5, women who are pregnant and people of determination.

To learn more, please contact DHA (Dubai Health Authority) at 800 342 or via email [email protected]

What payment methods are accepted at Smart Salem?

We accept all local Credit Cards, Debit Cards, Apple Pay and Samsung Pay

How will you contact me?

You will receive all communications via SMS (on the mobile number that you provide us), or via e-mail, depending on the service requested and the nature of the information

How will I receive my medical fitness report?

Once your medical certificate is ready, you will be informed via SMS. The certificate will be sent to you via email and results will be transferred to GDRFA automatically

Is there a dress code to enter Smart Salem?

Smart Salem requires its customers to be dressed modestly. For both men and women, clothing should cover the shoulders and reach to below the knees. Clothing must not be transparent or revealing.

How can I get help or what if I have any further inquiries?

You can contact us via any one of the following channels:

Sed pellentesque malesuada viverra. Integer sed egestas nisl. Mauris id lorem ut purus blandit gravida. Ut eget tempus mauris. Aliquam a interdum quam. Aliquam nec ullamcorper lorem, ut mattis purus.

  • What do we do?
  • How do we do it?
  • What’s our expertise?
  • When do we work?
  • How competent are our staff?
What do we do?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cras pellentesque massa et metus mattis, a auctor est tincidunt. Morbi tincidunt dolor a tincidunt auctor. Vestibulum a metus vitae eros hendrerit sodales nec in sem. Vestibulum in libero mauris. Sed finibus, sapien vitae ornare iaculis, enim nunc viverra justo, nec volutpat leo erat et magna. Integer tempor nisi et est aliquet, eget ullamcorper ante placerat. In ultricies lobortis tortor, viverra feugiat erat viverra ac. Quisque tristique augue vitae vulputate molestie. Pellentesque at cursus libero. Donec non varius ligula, id gravida velit. Sed id scelerisque nulla. Mauris ac tempus tellus. Quisque mattis nec sem a pulvinar. Aliquam malesuada, eros vel dignissim dictum, lacus ante vestibulum elit, eget dictum lectus urna pretium ligula. Praesent tristique vestibulum lorem vitae commodo. Integer molestie dapibus lacus, in tempor dui elementum id.

Nulla ut velit neque. Praesent massa orci, molestie ut posuere a, tincidunt nec dui. Quisque feugiat sem sed orci sagittis, id dictum eros sodales. Nullam ac ante elit. Vivamus et nisl augue. Aenean vitae justo nulla. Nam auctor dui vel purus iaculis consequat. Morbi quis finibus magna, quis malesuada diam.

How do we do it?

Integer tempor nisi et est aliquet, eget ullamcorper ante placerat. In ultricies lobortis tortor, viverra feugiat erat viverra ac. Quisque tristique augue vitae vulputate molestie. Pellentesque at cursus libero. Donec non varius ligula, id gravida velit. Sed id scelerisque nulla. Mauris ac tempus tellus. Quisque mattis nec sem a pulvinar. Aliquam malesuada, eros vel dignissim dictum, lacus ante vestibulum elit, eget dictum lectus urna pretium ligula.

What’s our expertise?

Donec non varius ligula, id gravida velit. Sed id scelerisque nulla. Mauris ac tempus tellus. Quisque mattis nec sem a pulvinar. Aliquam malesuada, eros vel dignissim dictum, lacus ante vestibulum elit, eget dictum lectus urna pretium ligula. Praesent tristique vestibulum lorem vitae commodo. Integer molestie dapibus lacus, in tempor dui elementum id.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cras pellentesque massa et metus mattis, a auctor est tincidunt. Morbi tincidunt dolor a tincidunt auctor. Vestibulum a metus vitae eros hendrerit sodales nec in sem. Vestibulum in libero mauris.

When do we work?

Praesent tristique vestibulum lorem vitae commodo. Integer molestie dapibus lacus, in tempor dui elementum id.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cras pellentesque massa et metus mattis, a auctor est tincidunt. Morbi tincidunt dolor a tincidunt auctor. Vestibulum a metus vitae eros hendrerit sodales nec in sem. Vestibulum in libero mauris.

How competent are our staff?

Nulla ut velit neque. Praesent massa orci, molestie ut posuere a, tincidunt nec dui. Quisque feugiat sem sed orci sagittis, id dictum eros sodales. Nullam ac ante elit. Vivamus et nisl augue. Aenean vitae justo nulla. Nam auctor dui vel purus iaculis consequat. Morbi quis finibus magna, quis malesuada diam.

Vestibulum in libero mauris. Sed finibus, sapien vitae ornare iaculis, enim nunc viverra justo, nec volutpat leo erat et magna. Integer tempor nisi et est aliquet, eget ullamcorper ante placerat. In ultricies lobortis tortor, viverra feugiat erat viverra ac. Quisque tristique augue vitae vulputate molestie. Pellentesque at cursus libero.

Contact Us

+971 4 220 0212 [email protected]

** Kindly note that the centers will stop receiving new clients half hour prior to the scheduled closing time.

Recent Posts

©2023 Smartsalem. All Rights Reserved Web Design |  Alwafaa Group, Dubai

BOOK NOW